Get in Touch With Us
Got a question about something you read on this site, spotted a detail that needs updating, or want to suggest a brand for review? This page explains how to reach the Non Gamstop Casinos team and what you can expect once you do.
How to Get in Touch
Email is the best route for anything you want to raise with us. Write to [email protected] and a member of our editorial team will read your message personally. We do not rely on automated replies — every enquiry gets a genuine response, typically within two working days, though this can stretch slightly during busier periods.
If your message relates to a specific brand, offer or piece of content, it helps to include a link or a clear description of what you are referring to. This lets us track down the right section quickly and give you an accurate answer rather than a generic one.
What You Can Contact Us About
- Questions about free spins or welcome offers — if the wording of a bonus, its wagering requirement or its eligibility conditions is unclear, ask us and we will clarify what we know from our own research.
- Corrections and accuracy checks — offers, ratings and terms change regularly at operators such as those listed on our Best Non GamStop Casinos 2026 page. If you think something is out of date, tell us and we will look into it.
- Content suggestions — ideas for topics, games, or payment methods you would like us to cover in more depth are always welcome.
- Method and ranking queries — if you want to understand why a particular casino sits where it does in our comparisons, we are happy to explain the criteria behind it.
- Support and safer gambling — if you or someone close to you is finding gambling difficult to manage, mention this in your message and we will point you towards independent support organisations that can help.
What We Cannot Help With
We are an independent comparison and review site, not a casino operator. That means we cannot process deposits, withdrawals, account verification, bonus credits or complaints about a specific gaming session — those matters sit with the operator you registered with, and their own support team is best placed to resolve them. We can, however, help explain how a type of offer generally works, what to check in a casino's terms, or how self-exclusion schemes function if that is useful context for your query.
Before You Write In
A few quick checks can sometimes save you a round trip:
- Check whether the detail you are asking about is already covered on our Best Non GamStop Casinos 2026 page, where offers and ratings are laid out side by side.
- If your question is about a specific welcome bonus, note the exact casino name and offer wording — this helps us respond with something specific rather than general.
- If you are contacting us about a personal account issue, have your account or transaction reference ready, since we may need to redirect you to the operator's own support channel.
Our Approach to Reader Feedback
Ratings and rankings on this site, including the order in which brands such as Betmica, Kikibet or Betninja appear, are based on our own editorial assessment and are never influenced by payments from operators. Reader feedback genuinely shapes what we publish next — if something we have written has helped, confused, or fallen short for you, we would rather know than not.
Every message is read by a real person, and we take a straightforward view: if we have got something wrong, we would rather correct it quickly than leave it standing. Thank you for taking the time to reach out, and we look forward to hearing from you.
Please note this content relates to gambling products intended for adults aged 18 and over only.